Careers
Find Your Career at SRFECC
911 Dispatchers form the vital link between callers in distress and emergency response teams. Through efficient assessment and call handling, Dispatchers reduce response times and help save lives. Sacramento Regional Fire Dispatchers are responsible for receiving incoming emergency calls, prioritizing calls based on the nature of an emergency, providing instructions on life-saving emergency medical interventions, and dispatching the proper emergency personnel. Our Dispatchers are responsible for assisting callers to remain calm while providing the information the first responders need to understand the full scope of an emergency. Find out what it takes to become a Dispatcher with SRFECC.
Dispatcher I Job DescriptionDispatcher II Job DescriptionDo you have what it takes to be a 911 Dispatcher?
Clear & Concise Communication
Ability to Make Quick Independent Decisions
Great Problem Solving Skills
Multi-Tasker/Typing 40+ WPM
Active Listener
Dependable, Punctual & Confident
Emotional Stability, Even Temperament
Attention to Detail, Accurate Work Product
Performs Effectively in High Stress Environments
Problem Solver, Self-Motivated, Confidential
Live Scan
Background Check Investigation
Physical & Drug Screen
Psychological Screen
Medical, Dental, Vision
CalPERS Retirement Plan
Optional 457 Retirement Plan
Flexible Spending Accounts
Vacation and Sick Time
Retirement Medical Compensation
Dispatcher I $27.02-$32.84
Dispatcher II $34.47-$39.91
Shift Differential for Evenings/Nights
On Call Pay
14 Paid Holidays
Education Incentive
Longevity Pay
CTO Bank
SRFECC 911 Dispatchers serve as the critical link between our citizens in distress and the emergency services they need to protect life and property. First responders and the community at large rely on skilled Dispatchers with the training to remain calm under pressure and skillfully gather and convey key pieces of information that emergency services need when they arrive on scene. Apply and make a difference in the Sacramento region.