Happy National Dispatchers Week to all our professionals!
It is a wonderful time of year where we pause to celebrate the amazing individuals within our organization who dedicate themselves to the dispatch profession.
We are proud to honor our Supervisor of the Year, Casey Quintard as well as Dispatcher of the Year Whitney Walker!
SRFECC is also moving forward into 2017 with an incredible number of projects which will only make our constituents and organization stronger and more efficient. When we do so this translates to a greater quality of service to our community and partners.
April keeps us busy with our new Computer Aided Dispatch (CAD) from Tyler Technologies (New World Systems) as our teams continue to build the new system modules on a monthly basis. We are hoping to cut over to this updated dot.net technology in November of 2017!
On the heels of CAD our team is working with Motorola and NICE systems on the modification of analog to digital radio, also known as the P25 project. Our project plan shows us to be completed by May 1st. This will enhance the radio quality and bring us into alignment with our radio partner, Sacramento Regional Radio Communication Systems as well as Sacramento Sherriff’s department and the Sacramento Police Department.
Our technical team will be replacing our very old UPS (Uninterrupted Power Supply) for the Communication Center which ensures organizational function in power loss but also will be economically more cost efficient thanks to the updated technology.
Spring will also bring us new promotional opportunities as we have two of our very important team members retiring from this incredible profession. Dispatch Supervisor Chuck Moody, a 20 year veteran, will be hanging up his headset May 5th and Communications Manager Linda Luis, a 24 year veteran, will be retiring July 12th, 2017. It is very hard to see members of our SRFECC family retire but we are excited for them as they move onto a new chapter. These retirements also welcome new promotional opportunities for our dedicated team.
Chief Executive Director SRFECC